Marie Beaulieu, University of Sherbrooke
Hélène Carbonneau, Ph. D., University of Québec at Trois-Rivières
Sophie Éthier, Ph. D., Laval University
Julie Fortier, Ph. D., University of Québec at Trois-Rivières
Christine Morin, Ph. D., Laval University
Andrée Sévigny, Ph. D., CHU de Québec Research Centre
CHAIR PERSONNEL INVOLVED IN THE PROJECT:
Isabelle Maillé, was a Master’s student in Social Work (ULaval) and fellow of the project (2015-2018), a research professional and project coordinator (USherbrooke) (2017-2019)
Jordan Bédard-Lessard, was a Master’s student in Social Work (UdeS), a fellow of the project (2015-2018) and project coordinator (2017)
Julie Lorrain, research assistant during her Master’s studies in Social Work (Udes) (2017-2018)
Mylène Salle, Research Professional and Responsible for course-based studies at the graduate level in Gerontology at Université de Sherbrooke. (2017-2018)
Jessica Calvé, Research coordinator and project coordinator (2015-2017)
GRANTING AGENCY AND GRANT AMOUNT:
Social Sciences and Humanities Research Council of Canada (SSHRC) – Insight Grant: $259 500
PROJECT COMPLETION DATES:
April 2015 to March 2018, prolonged until March 2019.
ROLE OF CHAIR IN THE PROJECT:
Mistreatment of older adults is a global phenomenon that affects nearly one in six older adults worldwide each year. In Québec, the Governmental Action Plan to Counter Mistreatment of Older Adults (2017-2022), similar to the Action Plan of 2010, advocates for the implementation of cross-sectoral collaborations between the public, community, legal and private sectors. The Government of Québec aims to strengthen the continuum of services that includes prevention, identification, intervention and coordination; roles played by organizations involved in countering mistreatment of older adults (CMOA), including non-profit organizations (NPOs). Although NPOs are designated as essential in the CMOA, little scientific research has documented their actions, both those of staff and volunteers, and their effects on older adult clients.
GOAL OF THE PROJECT OR RESEARCH QUESTION:
Commonly called Volunteering to Counter Material or Financial Mistreatment of Older Adults, the project aims to:
Understand the work of NPOs in countering financial and material mistreatment of older adults (CMOA – FM) and identify inspiring practices with the aim of further empowering NPOs and their members in their actions.
It aims to answer five questions:
- What is the specificity of NPO action in countering material or financial mistreatment of older adults?
- What is the specificity of volunteerism in countering material or financial mistreatment of older adults?
- What is the experience of being accompanied by a volunteer or by an intervention worker of an NPO?
- What are the legal issues related to the accompaniment of older adults who have been mistreated materially or financially?
- What knowledge can we retain to favour inspiring practices in the area of volunteering to counter material and financial mistreatment among older adults?
The project has five objectives:
- Identify the specificity of NPO action in countering material and financial mistreatment of older adults by describing these practices
- Identify the specificity of volunteering to counter material and financial mistreatment of older adults by describing these practices
- Understand the experiences of older adults accompanied by a volunteer or by an NPO intervention worker
- Explore legal issues related to the accompaniment of materially or financially mistreated older adults
- Identify the inspiring practices of NPOs, particularly volunteer engagement in countering material and financial mistreatment of older adults.
- Summary of knowledge through a systematic international review covering the period 2005-2018;
- Data collection from five Canadian NPOs dedicated to countering mistreatment of older adults where volunteers act on behalf of the organization:
- Collecting documentation on the NPO
- Group interviews with management volunteers and semi-structured individual interviews with staff, field volunteers and older adults.
- Socio-demographic surveys of management volunteers, field staff and volunteers, and socio-demographic surveys of older adults
- Thematic qualitative analysis by case, then transversal to the five cases
- Production of a practice guide to equip NPOs regarding volunteers to counter mistreatment of older adults
- Elaboration and implementation of a plan for knowledge transfer.
The project began in May, 2015, after obtaining authorization from the Research Ethics Board – Humanities and Social Sciences at the Université de Sherbrooke.
The team completed data collection with five NPOs from November, 2015, to June, 2016. The team produced and submitted an intra-case report to the five participating NPOs. The team is currently working on revising the inter-case report, writing the Practice Guide, and distributing the results.