As announced last fall, the Chair is pleased to announce that its website has been redesigned, following a new collaboration with Via l’Agence. The changes came into effect in early December 2014. Besides the visual aspect, several changes are worth noting and will make the browsing easier on our website:

Read more: New updated website: several changes to know about! →

Following the Anti-Bullying Forum that took place on October 2, 2014, the Chair presented to the Ministry of Family and Seniors a collective work entitled: Older Adult Bullying. The preparation of this paper, which all members of the Chair are signatories, reflects the pooling of resources and ideas of each individual, and an extensive collaborative work.

Read more: The paper entitled Older Adult Bullying prepared by the members of the Chair is now available... →

The third annual meeting of local committees from the Estrie region to counter mistreatment of older adults was held on November 19, 2014. In attendance were the members of the committees of the following RCMs*: Les Sources (Benedict Harvey), Coaticook (Danielle Lamontagne) and Sherbrooke (Anne Caron), the Coordinator of the organization called DIRA-Estrie (Lucie Caroline Bergeron), a representative from the Sherbrooke Municipal Housing Office - SMHO (Marylene Croteau), two police officers from the City of Sherbrooke Police Service (Nicole Levesque and Isabelle Gendron), as well as the regional coordinator to counter mistreatment of older adults for the Estrie region (Paul Martel).

Read more: The Chair took part in the annual meeting of local committees from the Estrie region to counter... →

On 24 November, the Minister of Employment and Social Development and Minister of Multiculturalism, Jason Kenney, the Minister of Health, Rona Ambrose, as well as the Minister of State (for seniors), Alice Wong, of the Conservative Party of Canada have announced the launch of the Report of the Social Isolation of Seniors 2013-2014 by the National Seniors Council (NSC).

In several of its previous reports, the NSC, of which Marie Beaulieu is also member, has recognized that social isolation is a major problem for the senior population. This is why, in 2013, the NSC's mission was to assess the impacts of social isolation on seniors and to explore ways of preventing and reducing the incidence. To achieve this, several seniors and key practitioners from non-profit, public and private sectors were consulted. The Chair has contributed to the progress of the work by the addition of Quebec documentation linking isolation of seniors to the problem of mistreatment.

The Report on Social Isolation of Seniors 2013-2014 first presents the consultation process, and then highlights of information gathered from key players. It then discusses about proposals regarding measures addressed to the federal government that would help to prevent and reduce social isolation of seniors in Canada.

Click on the following link to view the Report online:

On October 20 and 21, the Chair welcomed Melanie Oudewater and Dominique Langendries from Respect Seniors, the Walloon Agency to fight mistreatment against older adults. The purpose was to continue the project called Public Awareness and Training of Future Practitioners in Mistreatment Against Older Adults: A Quebec-Wallonia Crossover Experience.

During these two days, both working teams have reflected on the adaptation of the Quiz on mistreatment conceived by the Walloon Agency. A few members of the Chair were able to review this new tool and propose improvements. Related training features of practitioners were also expanded, as well as the methodological aspects to evaluate the adaptation of the tool and the training. Prospects of future collaborations have also been explored in order to pursue this project which will be completed in spring 2015. Finally, Mrs. Oudewater and Mr. Langendries were invited to co-host a lecture on the topic of mistreatment given by Marie Beaulieu for master's students in social work at the University of Sherbrooke. They have particularly addressed the Walloon practices regarding mistreatment of older adults. Students have reacted favourably to their presentation.

Barely a year after its official launch on the government's website, a revision of the Reference Guide to Counteract Mistreatment of Older Adults has already begun. The Chair actively collaborated in the preparation of the first version. It is also for this reason that Paul Martel, regional coordinator in counteracting mistreatment of older adults for the Eastern Townships region, and co-author of the Reference Guide, has again sought the collaboration of the Chair to improve several aspects.

Among the sections that will be reworked by the Chair: the continuum of services and roles related to prevention, detection, intervention and coordination; interventions for specific clienteles; the information sheet has explicitly focused on the presentation of the Research Chair on Mistreatment of Older Adults. The Chair will also enhance the information regarding the intersectoral approach, positive treatment, police practices, mistreatment among residents, the reporting of mistreatment situations in nursing homes, as well as the coordination of links between research and practice.

Since several other actors have been solicited for the revision of the Reference Guide, the pooling of the proposed changes should take some time. It is anticipated that the second version of the Reference Guide will be available online on the Ministry's website in the course of the year 2015.

The current Reference Guide can be viewed in french only at:  (in french only)

Line Chamberland is professor in the Department of Sexology, at the Faculty of Human Sciences of the UQAM (University of Quebec in Montreal). Her areas of interest include: sexual diversity, homophobia in both educational and workplace environments, lesbophobia and transphobia, sexual minorities and health, as well as gay parenting. She is also active in the Quebec's research field. Some of her research projects are underway. These include a project on population health interventions for young LGBTQs, another on transsexuality and aging, as well as a project on menopause and lesbian health.

It should be remembered that within the context of the major interviews posted on the Chair's website, researchers interviewed talk about their work, the research regarding mistreatment in more general terms, the impacts on public policies, as well as practices related to this area.

This interview with Line Chamberland can be viewed at:

Enjoy the interview!

Josephine Loock holds an MA in economics and management of health and social services, with a major in sociology of aging and a BA in political science. Her studies as well as her years of practical experience have enabled her to develop extensive knowledge in gerontology and more specifically in the field of mistreatment of older adults. Madam Loock will carry out interviews for the Chair with renowned international researchers in the field of mistreatment of older adults.  The interviews will then be posted on this website.

Read more: The Research Chair is pleased to welcome two new research professionals into the team: Josephine... →

Organized by the Government of Quebec and webcasted live on its website, the Anti-Bullying Forum was held in Quebec City on October 2 in the presence of Premier Philippe Couillard, Francine Charbonneau (Minister of the Family and Minister responsible for counteracting bullying and also for seniors), Stéphanie Vallée (Minister of Justice and Minister responsible for Status of Women), as well as Caroline Simard, Parliamentary Assistant for youth, early childhood, and counteracting bullying. The three main opposition parties have also appointed a member to the working committee

Read more: The Chair was at the Anti-bullying forum held on October 2, 2014 →

Maurice Drapeau is a lawyer specializing in human rights at the Commission on Human Rights and for the Protection of Youth’s Rights. As part of his book entitled Contre l’exploitation des personnes âgées ou handicapées published in summer 2014, the author relies on actual situations encountered in his practice to demonstrate how the Quebec Charter of Human Rights and Freedoms, protects the seniors or disabled against any form of exploitation.

Deeply rooted in practice, this book is intended for all professionals working directly or indirectly with human rights organizations: the Public Trustee, the Ombudsman, human rights groups, health and social services centres (CSSS), users’ committees and complaint commissioners. The book is also relevant to older people and their relatives who want to learn more about their rights and the mechanisms to enforce them.

Available in most bookstores, the following reference will allow you to easily find it:

Drapeau, M. (2014). Contre l’exploitation des personnes âgées ou handicapées. Québec : Wilson & Lafleur.

Enjoy the reading!

In situation of emergency

If you witness or are victim of a mistreatment situation and wish to obtain information or help, please contact the Elder Abuse Help Line (for Quebec residents).

1 888 489-ABUS (2287)

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Contact details

Research Chair on Mistreatment of Older Adults
Research Centre on Aging – CIUSSS de l'Estrie - CHUS
1036, Belvédère Sud
Sherbrooke (Québec)
J1H 4C4

Telephone : 1 819 780-2220, extension 45621

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