Audrey Allard (2016)


Master’s degree in Social Work, alternating internship/study (2016), University of Sherbrooke.

Bachelor's degree in Psychology (2012), University of Sherbrooke.



Audrey is currently a Research Agent.


Effects of the In Hand-Respect Seniors Practice Guide on practice.


Fellowship from the Research Chair (2015): $2500.


  • Successfully completed the preparatory courses in 2013-2014.
  • Successfully completed the first year of her master’s degree in Social Work.
  • Completed her internship in the fall of 2015 with Respect Seniors.
  • Drafted her essay from December 2015 to April 2016.
  • First submission to the Faculty of Literature and Human Sciences in April 2016.
  • Final submission to the Faculty of Literature and Human Sciences in June 2016.
  • Successful completion of her studies in the spring of 2016.


Objective 1: Developing theoretical, empirical and practice-based knowledge on: forms and types of mistreatment, factors of vulnerability and risk associated with mistreatment, consequences of mistreatment, profile of the person who mistreats, good treatment and bullying (including online bullying).


Marie Beaulieu, the chairholder of the Research Chair on Mistreatment of Older Adults, has created the tool called In Hand (Decision tree "Ethical issues, Mistreatment, Older Adults, Intervention, Scenarios" in 2010 (Beaulieu, 2010).  This is a practice guide that can be used by health or in social services practitioners in situations of mistreatment of older adults. Although this practice guide was developed in Quebec, it is possible to adapt it to other cultures or contexts (Beaulieu & Neesham-Grenon, 2011). Following a study assessing the acceptability of the project, the Walloon Agency to Counter Elder Abuse, Respect Seniors, in collaboration with the Research Chair, have decided to adapt the In Hand-Respect Seniors Practice Guide to the context of Respect Seniors. Although this tool has been implemented in the organization, there is no data on how this tool is used by psychosocial practitioners and on how this new practice guide influences their practice. 


The purpose of this essay is to assess the effects on the In Hand-Respect Seniors Practice Guide on the psychosocial practitioners’ practice of Respect Seniors. The research questions are the following:

  1. Do the psychosocial practitioners use the In Hand-Respect Seniors Practice Guide?
  2. How do psychosocial practitioners use the In Hand-Respect Seniors Practice Guide?
  3. To which extent the In Hand-Respect Seniors Practice Guide can have an impact on the practice of psychosocial workers?


  • Assess the use of the In Hand-Respect Seniors Practice Guide by psychosocial workers.
  • Assess the impact of the In Hand-Respect Seniors Practice Guide on the practice of psychosocial practitioners.


Recruitment: The participants identified by this data collection are the psychosocial practitioners working for Respect Seniors. They were over 18 and had to be familiar with the Practice Guide for at least six months so that they have the opportunity to use it several times or not. They were met during a meeting with the whole team in order to know more about Audrey Allard’s internship and thesis. She explained in details her data collection and she provided them with a document containing the data collection. Recruitment was done on a voluntary basis.

Tool: Data collection took place in November 2015 with practitioners in the six regional offices of Respect Seniors. The methods used were: 1) non-participatory observations of clinical team meetings (N=1) and clinical meetings per regional office (N=1) where some complex situations were discussed with the coordinator, 2) individual interviews conducted with Respect Seniors practitioners (N = 9).

Analyses: From January to March 2016, a qualitative data analysis was performed by Audrey.


  • Clarifications on the essay’s subject in the summer of 2015.
  • Data collection performed during her internship in the fall of 2015.
  • Started the drafting of her essay in December 2015.
  • Started the data analysis in January 2016.
  • First submission to the Faculty of Literature and Human Sciences on April 19, 2016.
  • Final submission on June 1, 2016 and end of studies.
  • Drafting of scientific articles from her essay is scheduled for summer 2016.


Allard, A. (21 avril 2016). Effets du guide de pratique En Mains-Respect Seniors sur la pratique. Séminaire d’essai présenté dans le cadre du colloque de l’école travail social 2016 à l’Université de Sherbrooke. Sherbrooke, Québec.


Last modified on Thursday, 22 December 2016 17:34

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Research Chair on Mistreatment of Older Adults
Research Centre on Aging – CIUSSS de l'Estrie - CHUS
1036, Belvédère Sud
Sherbrooke (Québec)
J1H 4C4

Telephone : 1 819 780-2220, extension 45621

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